Product Manager,
Cash Management Solutions


We are pleased to feature SCTA member, SUZOHAPP, and its Product Manager of Cash Management Solutions, Jessica Pohlen, in this month’s member spotlight.

Q. How does your company work within the cash industry?

A: Our company has traditionally been known for our cash and coin components and cash management solutions. In the past few years we’ve become a leader in cash management software that extends from machine agnostic on-device with thousands of deployments globally, to industry-leading cloud software, empowering business decisions across industries including, but not limited to: retail, banking, and more.

Q. What is the one thing you want other SCTA member organizations to know about your company?

A: I’d like them to know that a wave of innovation is coming. I don’t see it as a threat to CIT, but rather a set of tools to complement and protect the industry.

Q. What drew your organization to become a member of the SCTA?

A: I attended the SCTA Conference for the first time in 2016 and found the event to be highly educational, great for industry networking, and a place for cash management thought leadership to flourish. When I joined SUZOHAPP, I immediately added membership dues to the Product Management team budget.

Q. What is an exciting development in the industry you’ve recently seen? What excites you about it?

A: I think the most exciting development within the cash management industry is going to be cash optimization: making the process of receiving cash as easy as accepting a credit card payment, avoiding the issues with security by using hardware at the point of sale, and utilizing the data related to these transactions to optimize both the internal and external cash cycle. There is so much more to cash management than smart safes and I’m excited about what it will mean for our industry.


To learn more about SUZOHAPP, visit


Interested in having your business featured in our monthly spotlight? Contact Michael Gaul


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